What was the client’s problem?

Holland at Home is a Dutch online retailer, focused in shipping Dutch groceries and baby products to clients all over the world and specifically to China. This client had outgrown its IT systems and vendors and was searching for a solution. It wanted to set up a new, dedicated IT team that could help its migration to a next-generation ERP, a new warehouse and the latest e-commerce tools.

What was our solution?

The solution consisted of an IT architecture, IT roadmap and processes to replace the existing systems without substantial impact on the running business. After a brief introduction and quick migration to a new fulfilment warehouse, we helped to define the system landscape and all customer requirements. The new IT team, mostly operating from abroad, was assembled and got to work on the development of a new ERP including all processes for order intake, order processing, warehouse management, and integration with various logistics partners. And, obviously, for financial reporting. After this elaborate first step, we migrated the existing web shops to a new, more suitable web shop platform. Also, we have taken over the management of a warehouse as a module in the ERP.

What is the result? 

We delivered a full set consisting of an IT team, an IT architecture, IT processes and an IT roadmap. Together with the IT team, we delivered a new ERP, warehouse management system (WMS) and new web shops. Additionally, we are continuously involved in strategic developments.